Privacy – LGBT+ Social Hub Melbourne

LGBT+ Social Hub Melbourne Privacy Policy
Last updated: 22nd December 2025

This Privacy Policy explains how LGBT+ Social Hub Melbourne (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, register for events, engage with our services, or communicate with us (together, the “services”).

In this policy, “you” refers to anyone who uses our services, including website visitors, event attendees, and people who contact us.

We understand that privacy is especially important for many people in the LGBT+ community. We aim to collect only the minimum personal information necessary to run our events, communicate with our community, and operate responsibly.

By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or to meet legal or regulatory requirements. When we do, we will update the “last updated” date and publish the revised version on our website.

How We Collect and Use Your Personal Information
We collect personal information in different ways depending on how you interact with us. In general, we use personal information to:

organise and deliver events and community activities
communicate with you about event logistics or updates
respond to enquiries and provide support
improve our services and understand how our website is used
meet legal, regulatory, or safety obligations

We do not sell personal information.

What Personal Information We Collect
Information You Provide Directly
You may choose to provide personal information when you:

This may include your name, email address, phone number, and any information you choose to share in messages or enquiries. You are not required to provide this information, but doing so may limit your ability to participate in certain events or services.

User-Generated Content
Some services may allow you to post comments or other content publicly (for example, on social media or third-party platforms). Any information you choose to share publicly may be visible to others.

We encourage you to consider your privacy carefully when sharing personal information in public or semi-public spaces. We are not responsible for how others use information you choose to make public.

Information Collected Automatically (Cookies & Usage Data)
Like many websites, we collect limited information automatically when you visit our site. This may include:

browser type and device information
IP address
pages viewed and interactions with the site

We use cookies and similar technologies to help our website function properly, understand how it’s used, and improve user experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

Information from Third-Party Platforms
Event registrations and payments are handled through third-party platforms such as Facebook, Meetup, Humanitix, or Eventbrite. Any personal information you provide directly to these platforms is governed by their own privacy policies.

We may receive limited information from these platforms (such as attendee names, phone numbers, or email addresses) to manage events and communicate with participants.

How We Use Personal Information
We may use personal information for the following purposes:

Event delivery and communication – to organise events, manage registrations, send logistical updates, and communicate important information related to your participation.
Community updates – to share information about upcoming events or activities that may be relevant to you. You can opt out of these communications at any time.
Safety, security, and compliance – to protect our community, prevent misuse of services, and comply with legal obligations.

How We Share Personal Information
We only share personal information where reasonably necessary, including:

with service providers who support website hosting, email delivery, or event administration
with event platforms or payment processors where required to deliver services
where required by law or to protect the safety of individuals or the community

We do not use or disclose sensitive personal information to infer characteristics about you.

Third-Party Websites and Links
Our website may contain links to third-party sites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

Data Security and Retention
We take reasonable steps to protect personal information, but no method of transmission or storage is completely secure. Please avoid sending sensitive or confidential information via unsecured channels.

We retain personal information only for as long as necessary to deliver our services and meet legal or operational requirements.

Contact Us
If you have questions about this Privacy Policy, or would like to request access to or deletion of your personal information, you can contact us at kindmindau@gmail.com